At fillbet, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a safe and enjoyable pastime — never a problem.
Philippine law and PAGCOR regulations require that all players on the fillbet platform be at least 21 years of age. This is not just a rule — it is a legal requirement that fillbet enforces rigorously to protect young Filipinos from the potential harms of gambling.
Every fillbet account goes through an age verification process during registration. Players may be asked to submit a government-issued ID — such as a PhilSys national ID, passport, UMID, SSS ID, or driver's license — to confirm they meet the 21+ requirement before they can deposit or play.
If fillbet discovers that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned (excluding any bonus amounts), and the matter may be reported to the relevant authorities. There are no exceptions to this policy.
fillbet gives every player meaningful control over their gambling activity. These tools are available free of charge in your fillbet account settings — no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your fillbet account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced, and require a 24-hour cooling period when increased — protecting you from impulsive decisions.
It's easy to lose track of time when you're in the zone. fillbet's session time reminders send you a notification after a set period of continuous play — 30 minutes, 1 hour, or whatever interval you choose. A gentle nudge to take a break, grab some water, and check in with yourself.
Need a short break from fillbet? A cool-off period temporarily suspends your account for a period you choose — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are preserved and will be accessible again when the period ends.
If you feel that gambling is becoming a serious problem, fillbet's self-exclusion tool allows you to permanently or indefinitely close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. This is the strongest protection fillbet offers, and we encourage you to use it if you need it.
Set a maximum amount you are willing to lose over a given period. Once your loss limit is reached, fillbet will prevent further wagering until the period resets. This tool helps you stay within a budget you are comfortable with, so that a bad run of luck never turns into a financial crisis.
fillbet's reality check feature displays a summary of your current session — how long you've been playing, how much you've wagered, and your net result — at regular intervals. Staying informed about your activity in real time is one of the most effective ways to keep gambling in perspective.
Problem gambling can affect anyone — regardless of age, income, or background. The first step to getting help is recognising the warning signs. fillbet encourages all players to be honest with themselves and to reach out if they identify with any of the following.
If you answer "yes" to several of the questions below, it may be time to take a break and speak with someone you trust — or use one of fillbet's responsible gaming tools to regain control.
If you answered yes to two or more of these questions, we strongly encourage you to use fillbet's self-exclusion or cool-off tools, or reach out to our support team at [email protected].
Setting up responsible gaming limits on your fillbet account takes less than two minutes. Here's how to do it:
Visit fillbet.app and sign in using your registered email and password. Make sure you are on the official fillbet platform.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
In the settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, loss limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limit or duration, and confirm. Reductions take effect immediately. Self-exclusion is permanent for the chosen period.
If you have trouble accessing the responsible gaming tools or need immediate assistance, contact the fillbet support team at [email protected] — available 24/7.
Responsible gaming is not just a checkbox for fillbet — it is a core part of how we operate. As a platform serving Filipino players from Manila to Mindanao, from Cebu to Davao, we understand the real-world impact that problem gambling can have on families and communities. That is why fillbet has made the following commitments to every player on our platform:
Keeping gambling fun is all about the right mindset and habits. Here are fillbet's top tips for staying in control every time you play.
Decide how much you can afford to lose before you start playing — and stick to it. Never gamble with money meant for rent, bills, or your family's needs.
Treat gambling as entertainment, not a way to make money. The house always has an edge — enjoy the experience without relying on winnings to cover expenses.
Step away from the screen regularly. A short break helps you stay clear-headed, make better decisions, and enjoy the game more when you return.
Chasing losses is one of the most common paths to problem gambling. If you've hit your limit for the day, log out and come back another time with a fresh mindset.
You don't have to face problem gambling alone. fillbet encourages any player who is struggling to reach out — to us, or to one of the following support channels available to Filipinos.
Our responsible gaming support team is available 24/7. Reach us at [email protected] to activate self-exclusion, set limits, or simply talk through your concerns. All conversations are confidential.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. Players can contact PAGCOR directly for guidance on player protection and dispute resolution.
The Philippine Department of Health operates a National Mental Health Crisis Hotline. If gambling-related stress is affecting your mental health, please reach out. Mental health support is available to all Filipinos, free of charge.
fillbet is built for Filipino players who want a safe, fair, and enjoyable gaming experience. Set your limits, play within your means, and make the most of everything fillbet has to offer — responsibly. Must be 21 years or older to play.
21+ only | PAGCOR Regulated | Gambling is addictive. Know when to stop.